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Home/Knowledge Base/#3: Campaign Managment

Instructions to do a full disconnect and reconnect of your Facebook account.

  • Created: August 14, 2019
  • / Author: Admin

If you tried the first two options found at this article https://helpdesk.prebuiltmarketing.com/knowledgebase/not-seeing-your-facebook-page-as-an-option-after-you-connect/  and that still did not work then try and do a full disconnect and reconnect.

Before you disconnect and reconnect Facebook in PreBuilt Marketing do the following in Facebook.

Step#1:

Click the down arrow menu option and then click “settings”.

Step#2:

Click the “business integrations” section and then click the “View and edit” link under PreBuilt Marketing.

Step#3:

Click the “you can remove this business integration” link.

Step#4:

Go back into PreBuilt Marketing application and click the “Wrench” icon in the sidebar nav. Once there disconnect your Facebook integration and then click “Connect to Facebook.”

Note: Disconnecting your account will unschedule any pending posts to this Facebook account, once you reconnect your will need to reschedule your posts.

Final Step:

Make sure when you connect your Facebook account you confirm the pages you want to post to are checked under the “choose what to allow” section.

Tagged:facebookposting
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